10 Things You Should Know About SassyRoad.com << BACK TO HELPDESK SUPPORT
1. Our Experience Shows
When we started selling Adult Toys in 1999, operating from a spare bedroom in Melbourne, our mission was to provide our customers with a clean fresh place to shop for personal items both online and through mail order catalogues. Today we continue to provide that same personal service to over 300,000 customers accross Australia and Overseas, just on a much bigger scale.
2. You Get the Best Prices
We're not so small anymore and that means we are able to travel and import
the products directly from the manufacturers overseas. We purchase larger quantities
than most of the other online adult stores in Australia and often have the new
products long before our competitors do. Our buying power means you win by getting
the newest, best quality products at the lowest price!
3. We Only Stock Quality Products
When you purchase from SassyRoad.com you can be assured that the product you
are ordering is of a high quality. We listen to our customers and items not
performing to their expectations are removed. Saying that, we are experienced
in purchasing only products our Australian (and many international) customers
will enjoy using! We don't sell dodgy products that don't do what they say they
will do.
4. Our Business Is Selling Adult Products
Unlike many other online adult stores, selling adult products is our full time
job. Our company employees professional staff in the areas of Customer Service,
Finance, Dispatch, IT and Sales and our focus is always on you.
5. Discreet Credit Card Billing
We process and charge your credit card discreetly. Your statement will show
your charge as "coy enterprises" so nobody will ever know what you
have purchased.We'll remind you of this when you get your products so you will
remember when your statement arrives.
6. Offering the Best Customer Support
You deserve the best customer service and we go out of our way to provide our
customers with customised service. Everyone is different and we understand the
sensitive nature of the products we sell. Don't be shy to call our staff for
help or advice, there are always male and female operators available to assist
you with your purchase. Our staff are professional and friendly, if they are
not - they are dismissed.
7. Products Are Always In Stock
We have listened to your concerns about waiting for popular items that become
out of stock. Our new system will now only show items that are available for
imediate shipping so you can be assured that the item you see is the item you
will get.
8. Fast, Discreet Shipping
Delivering your toys to you discreetly and in a timely manner is not easy for
most. It requires experience and a lot of attention to detail. Staff at SassyRoad.com
are trained to understand the requirements and spend the time your order demands
to ensure you will get it quickly and discreetly. Don't forget we've been doing
this since 1999 and we are very good at it! You can be assured of your privacy
with us.
9. Superior Features for Shopping Online
Shopping for sex toys, dvds and sensual items should be fun and we understand
this. In our constant efforts to provide a clean, fresh place to shop we have
designed SassyRoad.com like no other adult store online. Clean fresh images,
fun searching functions, more information about products to help you decide
and easy to navigate categories that help you shop for what you want and be
done quickly.
10. We Respect You
You are not a number at SassyRoad.com. We respect our customers and their information.
Our company provides the highest security levels to prevent your information
from being stolen and unlike many of our competitors that operate online adult
stores part time, we will never rent, sell or trade your information. Online,
your personal information is protected by SSL which is the same technology used
by the banks to protect your money. Offline, your personal information is protected
within our company building. All orders are handled by our staff and not a thrid
party company. This means that we process, pick, pack and comunicate with you
about your order without envolvement of a third party, we believe this is very
important. Our company building is secured by 24 hour CCTV and your information
can only be accesed by persons authorised to do so. Unlike many of our competitors,
when you place an order with us, we ensure your details stay only with us.
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